About Cool Air Aircond

Who we are

Cool Air Aircond provides aircond service in KL & Klang Valley: normal service and cleaning, chemical wash and overhaul, gas top-up, repair, installation, dismantle and relocation, and maintenance contracts. We work in homes, condos, apartments, shop lots, cafés, clinics and offices across Kuala Lumpur, Selangor and Putrajaya.

How we work

Fixed price for servicing, confirmed before we come. Repairs and parts are quoted on site before any work starts. The indicative price list is public, so you can check the figure before you send an enquiry.

• Leak test before any gas. A unit that needed gas last year has a leak. We find it and quote the repair instead of topping up again.
• Vacuum before charge. Every installation and re-install has the pipework vacuumed before the refrigerant is released. No purging with gas.
• Readings on your receipt. Refrigerant pressure and supply/return air temperature are written down and explained before we leave.
• Repair or replace, with both numbers. When a compressor on an old unit fails, you get the repair price and the new-unit price side by side.
• A clean floor. Shoe covers on, drop sheet down, floor left as we found it.

What we do not do

• No gas top-up without a leak check first.
• No chemical wash when a normal service will do the job — we tell you which one your unit needs.
• No compressor replacement when a new unit is the better buy, without saying so.
• No opening of the refrigerant circuit on a unit still under manufacturer warranty without your say-so.

Our scope is homes, condos and small commercial premises — wall-mounted, cassette, ceiling-exposed and small ducted systems from 1.0HP to 2.5HP and their commercial equivalents. See every service and what it includes.

Our technicians

Each one works to the same checklist on every job — nameplate check for refrigerant type, pressure and temperature readings, leak test before gas, vacuum before charge, test run before leaving — and carries the details a condo management office needs for a contractor pass.

We do not publish names, and we do not claim certifications we cannot show. If you want to see a technician's identification before letting them in, ask in your enquiry and we send it ahead of the visit.

Where we work

We cover Kuala Lumpur, Selangor and Putrajaya. These areas each have their own page with local detail:

• aircond service Cheras
• aircond service Petaling Jaya
• aircond service Shah Alam
• aircond service Puchong
• aircond service Klang
• aircond service Subang Jaya
• aircond service Kajang
• aircond service Ampang

Nearby areas we also cover: Kepong, Cyberjaya, Mont Kiara, Setapak, Wangsa Maju, Sentul, Putrajaya, Rawang, Semenyih, Kota Damansara, Setia Alam, Seri Kembangan, Bangi, Sungai Buloh, Bukit Jalil, Bangsar, Selayang, Sri Petaling, Old Klang Road, Segambut, Damansara, Sunway. Not on the list? Send us your address using the email details on the contact page — if it is inside KL, Selangor or Putrajaya, we give you a slot.

Our workmanship warranty, in writing

90-day written workmanship warranty on repairs, installations and chemical work, with the terms stated on your receipt. It covers the work we did and the parts we supplied. If the same fault returns inside the warranty period, we come back at no labour charge, and a part we supplied that has failed is replaced free. It does not cover a new and different fault, parts you supplied yourself, refrigerant lost through a leak you chose not to repair, or damage from a power surge, flood or another contractor's work.

Covered

• Leaks at joints we made or re-made
• Parts we supplied and fitted, against failure of that part
• Installation faults — bracket, drainage route, pipe insulation, wiring to the isolator
• Drain blockage returning within the warranty period after a chemical wash or overhaul

Not covered

• Faults in parts we did not touch, or a separate fault in an old unit
• Refrigerant lost through a leak we identified and you chose not to repair
• Damage from power surges, flooding, renovation or another contractor's work
• Parts you supplied yourself (we warrant the fitting, not the part)

How to claim

Send us the receipt number and a photo or video of the problem using the email details on the contact page, during opening hours. If the fault is covered, we come back and put it right at no labour charge, and a part we supplied that has failed is replaced free.